Delivery
DELIVERY UPDATE: Please allow a few days extra for delivery because the carrier networks are less reliable at present due to exceptionally high demand. As a result our normal next day delivery service may be a few days slower. If you do not select a delivery day while ordering please email us with your requirements as soon as possible afterwards. Please read on for full details of the delivery service for this product:
- FREE NEXT DAY DELIVERY or delay the delivery until you are ready then YOU TELL US WHICH DAY TO DELIVER
- We always have a large stock of this gazebo available - so we can always despatch your order immediately.
- Please provide at least one DAYTIME PHONE NUMBER where you can be contacted during the daytime if needed.
- We recommend that someone is present to receive your gazebo. If this is not possible we can deliver when you are out - please contact us for options.
- At most sites it is possible for the driver to deliver your gazebo into the back garden unaided. Even if your gazebo is too heavy for the driver to carry it far the lorries are equipped with trolleys for moving heavy items over hard surfaces such as concrete or tarmac.
- PERFORMANCE DATA: 94.22% delivered next day, 97.83% delivered within 72 hours, 4.07% reported damaged. We check the performance of our carriers regularly and publish the results. These large and heavy parcels are extremely difficult to deliver. Most carriers refuse to carry such bulky items. Too large for automated sorting lines, these parcels can only be handled manually. Drivers and warehouse staff struggle to lift these packages so occasional delays are more likely. Please allow a few days extra to avoid disappointment.
TELL US WHICH DAY: You need to tell us which day to deliver. If you want fast delivery please select the earliest available day while ordering. If you did not select a delivery day and you want fast delivery please email us as soon as possible after ordering. If you are not ready for delivery you do not need to select a delivery day while ordering - you can request delivery later.
NEXT DAY DELIVERY: Next day delivery is available throughout mainland England, Wales, southern Scotland and central Scotland. We deliver on the next working day if requested before 10.00am. For example, to request delivery on Monday just contact us before 10.00am on Friday.
DELAYED DELIVERY: You can request a delivery day weeks in advance or you can wait to choose a delivery day later. We can deliver on any weekday of your choice, just contact us before 10.00am the day before.
SCOTLAND: Delivery is normally next day to all mainland addresses in AB, DD, DG, EH, FK, G, KA, KY, ML, PA1-19, PA21-23, PA35-36, PH1-18 and TD postcodes. Delivery is 2-3 days to mainland and offshore addresses in all other postcodes.
OFFSHORE ISLANDS: Delivery is normally next day to the Isle of Wight. Delivery is within 2-3 days to the Scottish Islands, the Isle of Man and the Scilly Isles.
NORTHERN IRELAND: Delivery is within 2-3 days throughout Northern Ireland. To see the correct prices please enter your BT postcode. Unfortunately we're currently unable to deliver to Northern Ireland due to extra requirements created by Brexit.
REPUBLIC OF IRELAND: Delivery is within 2-3 days throughout the Republic of Ireland. To see the correct prices please select Republic of Ireland as the country and enter the first part of your Eircode postal code e.g. A65. After that you can see all of the products available at the correct prices including delivery throughout the Republic of Ireland. Unfortunately we're currently unable to deliver to Republic of Ireland due to extra requirements created by Brexit.
2-3 DAY DELIVERY: In some areas next day delivery is not possible. 2-3 day delivery is the only option in Northern Scotland, the Scottish Islands, Northern Ireland, the Republic of Ireland, the Isle of Man and the Scilly Isles. In these areas the AM and Saturday delivery options are also not available.
AM DELIVERY: This low cost option is available at any mainland address in England and Wales. The AM delivery option is also available in Scotland to mainland address in AB10-16, AB21-23, AB24-25, DD, DG, EH, FK1-18, G, KA, KY, ML, PA1-19, PH1-14 and all TD postcodes. The AM delivery service is not available in Northern Ireland, the Republic of Ireland or at any offshore address. If your delivery is outside the specified time the charge will be fully refunded.
SATURDAY DELIVERY: This low cost option is available at any mainland address in England or Wales. Saturday delivery is also available in Scotland to mainland address in AB10-16, AB21-23, AB24-25, DD, DG, EH, FK1-18, G, KA, KY, ML, PA1-19, PH1-14 and all TD postcodes. The Saturday delivery service is not available in Northern Ireland, the Republic of Ireland or at any offshore address. To request delivery on Saturday just email us before 10.00am on Friday.
NO HIDDEN DELIVERY CHARGES: The price you see is the price you pay. Our gazebo prices include all delivery charges - unlike most others we do not add delivery charges during the checkout process. However the prices may vary in different areas. You need to enter the first half of your postcode to see the correct prices in your local area. If you have not already done so click here to enter the FIRST HALF of your POSTCODE.
